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Sentry At Home FAQs How Do I Uninstall Sentry At Home? Q. Why Can't I Access The Internet After I Install Sentry At Home? How Do I Install Sentry At Home Why is Sentry At Home Considered Web Based? Why are some fields for Level 2 users grayed out? How do I prevent my online activities from being monitored? How Do I Update To The Latest Sentry At Home Version? Why Aren't My Emails Being Answered? How do I change my Password or Email? How do I uninstall Sentry at Home and what to do if I'm unable to uninstall it? Firewall Issues and Logs Not Being Reported I have trouble logging into my control panel How do I block my child from viewing inappropriate content? Can I view my child's activities without their knowledge? What is an All Users Account? How do I register Users individually? Can I download Sentry At Home on more then one computer? How do I properly set the instant message threshold? How do I properly set the browser filtration threshold setting? How do I view my child's browser activity logs? How do I view my child's instant message and chat activity logs? What are PC settings for? How do I whitelist and blacklist websites? How do I blacklist chat keywords and phrases? I don't see any browser or chat logs which I think should be there. Command Prompt & Registry Access is being blocked. What is the SmartAgent? What can be accessed from the SmartAgent? How do I give temporary access to view certain website(s)? Why is my child's account not being filtered?

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